The Best Solutions in Property May Be the Ones You’ve Never Heard Of. Why?
There is a comforting idea in business that if you build something genuinely useful, event...
More Regulation. More Risk. More Responsibility. Same Broken Transaction.
Something struck me while reading the property and legal press recently. Estate agents are...
The Cost Of The Clique
You and I both know there is a clique within the property industry. And we both know know ...
The Industry Keeps Debating What’s Broken. Home Movers Have Already Told Us.
There is no shortage of people trying to explain what is wrong with home moving. Governmen...
Follow the Incentive: Who Really Profits From the Way We Move Home?
There is an old principle in business: if you want to understand why a system behaves as i...
Standards Are Not Control: Why WiggyWam Is Building Home Moving Differently
There is an understandable nervousness developing around the growing number of platforms t...
Home Sellers: Your Preparation For The Sale Of Your Property Should Start Before A Buyer Is Found
Most people think selling a home starts when the photographs are taken, the property appea...
I Love You Enough To Tell You The Truth
A few years ago, a good friend of mine called me out on something - and I'll be honest - i...
Mortgage Brokers: Keep Hold of the Reins
In the last edition I referenced Aesop's Four Oxen and the Lion to illustrate what indepen...
The Independents Have the Numbers. What They Lack Is Unity.
I grew up reading Aesop's fables and virtually every fairy tale I could get my hands on. L...
Independent Conveyancers Need Infrastructure. But Who Should Control It?
For years, conveyancers have been told that technology is coming to change their professio...
The Property Giants Are Joining Forces. It’s Time Independents Did Too
Something significant is happening in the UK housing market while much of the industry is ...
The Age Of Low Standards
Most readers will know that I'm embarking on the journey of writing a book called Sold, Su...
Home Moving Can Not Be Fixed By One Industry Or Profession, Nor By Platforms Reliant On Multiple Third Party Integrations
The home-moving process is once again the subject of proposed reform. Upfront information,...
Sold, Subject to Chaos
I'm writing a book about why moving home in Britain has become so painful. I don't want it...
One Maverick Can Challenge the System. A Team Can Change It.
The word Maverick suggests independence. It describes someone willing to question conventi...
You Cannot Manage a Property Chain You Cannot See
In the previous edition, I examined why one property transaction should not be managed acr...
Sold Subject to Contract Is Far Too Late to Start the Transaction
Many people still treat Sold Subject to Contract as the starting point of the transaction....
A Better System Is Not Enough. It Needs Better People.
In the first edition of this newsletter, I wrote about the uncomfortable reality of moving...
"Don't Think! Just Do."
There comes a moment in every professional's career when they intuitively know what to do....
What Are You Working For?
Why do you get out of bed every morning? It's a simple question. But it has a habit of bec...
One Transaction Should Not Be Managed in Six Different Places
In the previous edition, I argued that the property transaction should begin when the sell...
Apparently One in Three Home Sales Fall Through. The Old Way Is Running Out of Time.
One in three sales apparently fall through before completion. ( see whitepaper page 22 for...
What is a Maverick?
There's been a few comments raised recently about what a Maverick actually is and why its ...
Where did it all go wrong?
There's no shortage of headlines talking about recent government announcements to reform t...
"Trust me - I'm an estate agent!"
Tony Robbins famously said "The strongest force in the universe is a human being liv...
That's What You Get When You Put Someone in the Right Room
"WiggyWam isn't just a property portal. It's the first platform to put every person in a t...
When the Right People Come Together, Something Special Happens
There is something very powerful about loyalty and trust, especially in an industry that h...
Your Badge Won't Save The Sale
There is a version of professional development in UK estate agency that is genuinely valua...
The £575 Warning Shot: Why Material Information Can No Longer Be Treated as an Afterthought
A recent Property Ombudsman ruling should make every estate agent, conveyancer, broker and...