Imagine an orchestra assembled from some of the finest musicians in the country for a prestigious co...
More Than You Could Ever Imagine.
Every ceiling you have ever hit was built by a question. What do you do. Why do you do it. How do yo...
IPSA Kind Of Magic: The People Behind The Partnership
There is something rather special about a good partnership. It is more than having two organisations...
Stop Trying To Be The Best.
Become Their Only Pick. You want to get picked. Not once. Not by luck. You want people to choose you...
Property Matters: Meet The Wellbeing Surveyor
What makes a house a healthy home?Most of us would probably say that a property needs to be structur...
The Death of the Expert
The Artificial Competence Era. Somewhere in the last two years, the word "expert" quietly stopped me...
Improvement Is Hard -
It's Also Unnecessary. I used to believe I needed to get better. At everything. Every year, a new co...
The One Status You Can't Fake.
Sit across the table from enough people and you learn to tell the difference between someone who has...
Building Safety Goes Back to Westminster
This week, building safety went back to Westminster.On Tuesday morning, Dr Al Pinkerton MP led a Wes...
The Things We Think And Do Not Say.
A Personal Essay I've spent years telling agents that character isn't installed, it's uncovered. The...
The Cage of The Three C's
C O M P E T I T I O N . C O M P A R I S O N . C O N F O R M I T Y . Nobody puts "trapped" on their v...
The Scripts You'll Never Use.
Being Versus Doing You bought the objection-handling script. You bought the follow-up sequence. You ...
Mind The Gap.
Part Three: The Agent Can't See it, But the Client Feels it. The agent walks out of the listing pres...
The Book Brené Brown Calls Amazing...
The Thin Book of Trust. ...Has a Hole in the Middle Brené Brown has said she has used Charles Feltma...
Sold On Your Own Desperation
The Dependency Economy A young salesperson posted a question online recently. Six months into a new ...
Not For Everyone.
On Character A confession about feeling everything, saying little, and finally retiring from the exh...
A Game With No Referee.
Potential · Part 2 of 5 Where Breaking The Rules Goes Unpunished. Last time I showed you competence'...
The Mask They Haven't Found Yet.
The Dependency Economy — Part One of Three Somewhere in the coaching industry right now, someone is ...
The Bridge No One Can Build For You.
On Becoming More You. No one is coming to build your career for you. Not the coach with the seven-st...
The Asset With No Ceiling.
Potential · Part 3 of 5 Competence is capped by time, teachers, and the photocopier. Competition is ...
The Congregation
Preaching to the Converted. Walk into a room full of agents at the wrong kind of conference and you'...
You Cannot Get There. You Can Only Be There.
Trust, and the Illusion of Arrival There is a lie so comfortable that most people build their whole ...
If You Want It, Come And Get It.
If You Want It, Come and Get It · Part 5 of 5 Underneath every cold call, every wide net, every fee ...
The Category Error:
Principle & Process — Part One of Six Why Real Estate Confuses What It Does With Why It Exists A...
Trust Isn't Four Things.
It's One Thing, Witnessed. Part one left a single factor standing after Feltman's four-factor model ...
Mind The Gap.
Part four: The Bill the Agent Actually Pays. An estateagent operating inside the gap doesn't get to ...
The Machine Doesn't Do Generous.
Structure · Power · Choice Corporate real estate is not broken. It is working exactly as designe...
Be a Ford, Then a Sloan.
In June 1896, a Detroit engineer working nights in a rented shed finished the machine he'd spent mon...
The Half-Life of a Discount.
Why "Value" Is the Dead End — Part Three of Five If you missed Parts 1 & 2, here's the link: Par...
If They Can't Convince You, They Confuse You.
The Brand Within — Part One of Two - On Complexity, Trust & the Coaching Industry Richard Feynma...