A few years ago, a good friend of mine called me out on something - and I'll be honest - i...
I Love You Enough To Tell You The Truth
A few years ago, a good friend of mine called me out on something - and I'll be honest - it hurt. He...
The Habits Nobody Sees.
Part One of Four: Character, Habits, and Why Clients Choose You Before They Can Say Why Nobody hires...
Property Quorum: The Deadline Conveyancers Cannot Ignore
There always seems to be something else for conveyancers to think about.As if getting a property tra...
The Lost Art of Being Yourself.
Trying Too Hard to Be Liked Don't laugh. This is genuinely happening. An identity crisis, entirely s...
Sold On Your Own Desperation
The Dependency Economy A young salesperson posted a question online recently. Six months into a new ...
Mortgage Brokers: Keep Hold of the Reins
In the last edition I referenced Aesop's Four Oxen and the Lion to illustrate what indepen...
IPSA Kind Of Magic: Mistakes, Memories and Magic
When you have been doing a job for a long time, there are some days that simply disappear from memor...
Burn The Map. Keep The Compass.
The Brand Within You Won't Get Lost. Everyone hands you a map. Nobody asks if your legs are the same...
The Independents Have the Numbers. What They Lack Is Unity.
I grew up reading Aesop's fables and virtually every fairy tale I could get my hands on. L...
The Age Of Low Standards
Most readers will know that I'm embarking on the journey of writing a book called Sold, Subject To C...
Eventually, We Stop Being The Caterpillar.
The Brand Within // Membership Competition with few rules is not a game you need to play. Every day,...
Property Matters: The Disappearing Local Estate Agent
There was a time when choosing an estate agent usually meant walking down your local high street. Yo...
The Property Giants Are Joining Forces. It’s Time Independents Did Too
Something significant is happening in the UK housing market while much of the industry is ...
Independent Conveyancers Need Infrastructure. But Who Should Control It?
For years, conveyancers have been told that technology is coming to change their professio...
The Introvert Estate Agent?
Could HR have gotten this one backwards the whole time? Plenty of agency hiring still leans on perso...
The Congregation
Preaching to the Converted. Walk into a room full of agents at the wrong kind of conference and you'...
The Age Of Low Standards
Most readers will know that I'm embarking on the journey of writing a book called Sold, Su...
Home Moving Can Not Be Fixed By One Industry Or Profession, Nor By Platforms Reliant On Multiple Third Party Integrations
The home-moving process is once again the subject of proposed reform. Upfront information,...
Sold, Subject to Chaos
I'm writing a book about why moving home in Britain has become so painful. I don't want it...