There is a comforting idea in business that if you build something genuinely useful, event...
The Pink Spoon Problem
Picture the counter at an ice cream shop. Nobody blocks the door. Nobody hands you a clipboard. You ...
The Physics of Being
Being Versus Doing · Part Two of Two Here's the part the industry keeps missing: being was never the...
More Regulation. More Risk. More Responsibility. Same Broken Transaction.
Something struck me while reading the property and legal press recently. Estate agents are...
The Cult of Doing.
Being Versus Doing · Part One of Two Walk into any real estate training room and count the words. Sc...
Find The One Domino...
The Brand Within — thebrandwithin.me ...Everything else falls. The wrong order The industry taught a...
You're Worried About The Wrong Things.
You're worried about the wrong things. I don't say that to dismiss what keeps you up. I say it becau...
Trust Isn't Four Things.
It's One Thing, Witnessed. Part one left a single factor standing after Feltman's four-factor model ...
The Cost Of The Clique
You and I both know there is a clique within the property industry. And we both know know who they a...
The Book Brené Brown Calls Amazing...
The Thin Book of Trust. ...Has a Hole in the Middle Brené Brown has said she has used Charles Feltma...
How It All Connects.
The Foundation, the Frame, and the Life Lived Inside Most people build outward. They start with what...
Built To Move. Built To Stay.
The Dichotomy of Who I Am. Two systems, if you believe in either, place me at odds with myself. Nume...