When you have been doing a job for a long time, there are some days that simply disappear from memor...
Burn The Map. Keep The Compass.
The Brand Within You Won't Get Lost. Everyone hands you a map. Nobody asks if your legs are the same...
The Independents Have the Numbers. What They Lack Is Unity.
I grew up reading Aesop's fables and virtually every fairy tale I could get my hands on. L...
The Age Of Low Standards
Most readers will know that I'm embarking on the journey of writing a book called Sold, Subject To C...
Eventually, We Stop Being The Caterpillar.
The Brand Within // Membership Competition with few rules is not a game you need to play. Every day,...
Property Matters: The Disappearing Local Estate Agent
There was a time when choosing an estate agent usually meant walking down your local high street. Yo...
Independent Conveyancers Need Infrastructure. But Who Should Control It?
For years, conveyancers have been told that technology is coming to change their professio...
The Property Giants Are Joining Forces. It’s Time Independents Did Too
Something significant is happening in the UK housing market while much of the industry is ...
The Introvert Estate Agent?
Could HR have gotten this one backwards the whole time? Plenty of agency hiring still leans on perso...
The Congregation
Preaching to the Converted. Walk into a room full of agents at the wrong kind of conference and you'...
The Age Of Low Standards
Most readers will know that I'm embarking on the journey of writing a book called Sold, Su...
Home Moving Can Not Be Fixed By One Industry Or Profession, Nor By Platforms Reliant On Multiple Third Party Integrations
The home-moving process is once again the subject of proposed reform. Upfront information,...
Sold, Subject to Chaos
I'm writing a book about why moving home in Britain has become so painful. I don't want it...
One Maverick Can Challenge the System. A Team Can Change It.
The word Maverick suggests independence. It describes someone willing to question conventi...
Coaching Is Tuning The Wrong Instrument.
Tuning Forks and Resonance — Part Four Here's what a tuning fork cannot do, no matter how skilled th...
You Cannot Manage a Property Chain You Cannot See
In the previous edition, I examined why one property transaction should not be managed acr...
Sold Subject to Contract Is Far Too Late to Start the Transaction
Many people still treat Sold Subject to Contract as the starting point of the transaction....
Best-Fit; Not Best Estate Agent.
Tuning Forks and Resonance — Part Three The industry keeps asking who's the best in the market. Sell...
"Don't Think! Just Do."
There comes a moment in every professional's career when they intuitively know what to do....
A Better System Is Not Enough. It Needs Better People.
In the first edition of this newsletter, I wrote about the uncomfortable reality of moving...