Design, delivery, and determinism: reflections on the SDinGov conference 2024
Not quite the entire MHCLG contingent at the Service Design in Government conference, hosted in Edin...
Breaking Free from the Paywalls: Why Mortgage Brokers, Financial Advisors, and Insurance Brokers Need a New Way to Generate Leads
In the financial services industry, generating high-quality leads is the lifeblood of busi...
The Power of Collaboration in Property Transactions: Why Estate Agents, Conveyancers, Solicitors, Mortgage Brokers, Buyers, and Sellers Must Work as a Team
The process of buying or selling a home is one of life's most significant events, yet it i...
Funding Service: why combining self-service with a human touch works best for grant teams
What we mean by guided self-service In the world of designing and launching new funds, guided self-...
Taking a bold, innovative approach to tackle the digital and data recruitment challenge
Digital and data roles are known to be difficult to fill, not only in government but in the wider se...
Adaptive funding: 8 ways to make funding effective in solving complex problems
Complex problems Most of the problems that today’s governments are trying to address are complex. I...
Setting the foundations for effective data use in local government
In this blog post, we share the insights behind our approach to scaling data standards and an update...
Professionalism, Compliance, and the Competitive Edge in Property Tech
Throughout my career in tech for property professionals, my mission has always been to mak...
In both marketing and agency, it's the sizzle -the emotional connection, the compelling story - that sells, not the dry list of features!
In my previous business, I built what I consider the ultimate franchise in the industry. W...
Why is Elon Musk Building a New Search System?
Most people might not understand why, but when you've already achieved Tesla and Starlink,...
A Tribute to Xerox: The Innovators Who Shaped My Career!
Xerox may be best known for revolutionising the way we copied documents, but for me, their...
Make trust the keystone of your business relationships!
220 miles there and 220 miles back again, acting as chauffeur so that nanny and my grandda...
Calling all estate agents and conveyancers - We have the solution you need to become 100% material information compliant instantly! Lets make the "Ch-ch-ch-ch-changes" happen!
# Ch-ch-ch-ch-changes... Turn and face the strange! Since 2013, legal changes have reshape...
Navigating the Perfect Storm: Professionalism, Denial, and the Reality of Change in Conveyancing
A professional commentator within the conveyancing profession recently described the curre...
New material info rules mean conveyancers ‘must be on board earlier’
"Last Christmas, I gave you my heart…" 🎶…And also my offer to help with Material Informati...
Navigating the Changing Landscape of the Property Industry: An Objective View
Since 2009, I've been a consultant to service suppliers in the property industry, includin...
If a slightly unkept brilliant marketing guru were telling the tale of my day out yesterday ...
Close your eyes and imagine two figures at the base of a rugged moorland hill. The wind is...
Agents: Are you ready "to dance?" Are you ready to embrace new innovations that will put you streets ahead of your competitors?
Shall we dance?Yesterday, I conducted the first two live demos of our new system, and the ...
Rocking the Status Quo in Estate Agency
Since the mid-90s, property portals haven't changed much. They're still using old tick-box...
Ground-breaking - accurate - instant data to assist Estate Agents and IFAs
It's the middle of summer, and even though sunrise is still an hour away, I'm already half...