We’re Customer Support, but who are we?

The Customer Support Centre occupies a unique position in HM Land Registry, using insight and expert...

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Containerisation in the public sector – a new platform to improve our services

adempercem/Shutterstock.com Here at HM Land Registry we’re constantly looking at ways to improve our...

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Time-saving tips to speed up your planning applications

OoddySmile Studio/Shutterstock.com We know that delays cause frustrations for everyone. In order to ...

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In-form-ed consent

The story: You’ve been working for months on a deal that required the cooperation of the seller’s ex...

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Automation in land registration

Over the last 18 months we have introduced electronic signatures in land registration and published ...

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Round 5 of the Local Digital Fund is now open

We’re thrilled to announce that the Local Digital Fund is open for applications from council-led dig...

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Making the Land Registry webinars accessible by default

I joined HM Land Registry as a Registration Officer in October 2016. I've since worked in a variety ...

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What’s happening with electronic signatures in the property market? 

Photo by Ketut Subiyanto from Pexels One year ago, we took a revolutionary step that allows deeds si...

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New fund to enhance community engagement in planning

PropTech Engagement Fund - apply by 31 August 2021 The Digital Planning team at MHCLG are delighted ...

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Customers join new Business Gateway Community to have their say on development

Martial Red/Shutterstock.com On 12 May we launched the Business Gateway Community to an audience of ...

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Complex and challenging: why land registration takes time to master

At HM Land Registry, we regularly consult with our customers and know what they value most: our expe...

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Who owns that property?

“Who owns that property?” – something we’ve all said in the past, but did you know how easy it is to...

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Creating a more flexible funding model for the Local Digital Fund

  Since 2018, the Local Digital Collaboration Unit (LDCU) has funded 35 projects through multiple ph...

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Kicking off the Cyber Health Framework Alpha phase

Photo by Clayton Robbins on Unsplash In June 2020 the Local Digital Cyber team completed a discovery...

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The Cyber Support team’s technical remediation and support activities

During the cyber security discovery last year, we identified five areas of opportunity for MHCLG to ...

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Setting the standards for identity

Trismegist san/Shutterstock.com The impact of the public health guidelines and subsequent rise of re...

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How do you solve a problem like requisitions?

atm2003/Shutterstock.com Every day HM Land Registry receives around 18,000 applications to update th...

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Why work for HM Land Registry?

Some people are lucky. They’ve always known they want to be a rocket scientist, marine biologist, br...

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Where is my HM Land Registry application?

Lina_Lisichka/Shutterstock For most of us, buying or selling a home is one of the biggest transactio...

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An employer that cares for its carers is one I care about

Did you know that every day in the UK another 6,000 people take on a caring responsibility? That’s e...

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My pride in our big family community

In what has been a testing year for colleagues, this June HM Land Registry is celebrating Pride mont...

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How can I remortgage online?

Our digital mortgage service Sign your mortgage deed is a simple way to sign remortgage deeds online...

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MHCLG launch two beta products in a first step towards digital planning reform

We’re pleased to announce the launch of a private beta of two new council-led digital planning produ...

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Digital land registration – a vision for the future of digital conveyancing

The pace of digital change within our society is accelerating, as government, companies and organisa...

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Increasing our pace from the start

The Early Engagement Team in a meeting Engaging with local authorities The Local Land Charges (LLC) ...

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Balancing my faith and work

My name is Aishah and, after graduating from university, I joined HM Land Registry in January 2021 a...

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A year in the life of Local Land Charges

It has been a year since I was asked to lead HM Land Registry’s Local Land Charges Programme. This g...

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Transforming the way MHCLG delivers funding  

Delivering funding to where it is needed most is a core mission of MHCLG. And we do lots of it - dis...

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It is time for estate agents and lawyers to call a truce?

There is industry-wide consensus that property sales take too long to complete. This has c...

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77% of Homeowners Believe Estate Agents Have Failed to Improve - but Are They in a Position to Judge?

 Research from WiggyWam, the all-in-one property platform, has found that 80% of home...

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