Join the Funding Service Design team
DLUHC’s Funding Service Design team is improving DLUHC’s funding service – we are redesigning key el...
Applying user ecosystem thinking in Funding Service Design
In DLUHC’s Funding Service Design team, we design ways to improve the user experience of applying fo...
Unlocking collaboration: new ways of working in our delivery community of practice
Delivery managers are accountable for the delivery of products and services. Due to the dynamic and ...
Recognising the vital work of conveyancers
Reflecting on last week’s second National Conveyancing Week (NCW), we want to take this valuable opp...
Amalgamation or merger – what’s the difference?
Gajus/Shutterstock.com At HM Land Registry we find that applicants sometimes mistakenly refer to ama...
Can 6,700 Practice and Process subscribers be wrong?
Launching any new publication is an anxious time for everyone involved. Have we got the format right...
Accounting for discounts and incentives in developer applications
Konmac/Shutterstock.com We receive a lot of applications that refer to discounts and incentives, but...
Asking for guidance part 2: The case of the vexing restrictions
Approximately 65% of complex applications receive requisitions. This is because some points are hard...
How sharing your experience helps to improve the Digital Registration Service
Thapana_Studio/Shutterstock.com HM Land Registry’s Digital Registration Service (DRS) was launched i...
Changes to our address for service policy and practices
We are constantly looking to improve clarity and consistency, as well as aiming to reduce the number...
We’ll need the original deeds
ULKASTUDIO/Shutterstock.com From October 2024 we will no longer accept conveyancer applications for ...
How Zero Down Lease is taking the fear out of leasehold extensions
Zero Down Lease took part in the Geovation Accelerator Programme in 2022. The programme is co-sponso...
Asking for guidance part 3: The case of the curious caution
Approximately 65% of complex applications receive requisitions. This is because some points are hard...
Transforming digital services for councils through our Round 6 projects
We’re pleased to announce the 16 council-led digital projects that will be awarded funding through R...
Veya’s use of HM Land Registry data to speed up property transactions
Veya was a participant in the Geovation Accelerator Programme in 2019 – a programme which provides g...
Benefits of a collaborative approach
National law firm Blake Morgan LLP is one of our most prolific customers by volume of applications. ...
Future Councils: Meet our 8 pilot councils
We are delighted to announce the councils that will be taking part in the pilot of Future Councils -...
HM Land Registry wants your views
Gajus/Shutterstock.com HM Land Registry conducts quarterly customer satisfaction surveys through tel...
DLUHC Housing and Planning Minister visits Buckinghamshire Council to see new Digital Planning software in action
DLUHC Housing and Planning Minister, Lucy Frazer alongside Councillor Martin Tett, Leader of Bucking...
Tried and tested tips for reducing requisitions
@hsleathphoto HM Land Registry is working with customers to help drive down the number of requests f...
Avoiding the simple errors that cause delays
Piranhi/Shutterstock.com Improving the speed of our services is our top priority. We continue to mak...
Local Digital: 2022 in review
Local Digital is on a mission to bring together everyone required to make excellent local public ser...
Continuous Data Assurance Helps to Make Better Services
In September 2020, the Energy Performance of Buildings Register Find an energy certificate service w...
The 12 Milestones of DLUHC Digital Planning 2022
There may not be any partridges or pear trees in sight as we reach the end of 2022, but the DLUHC Di...
Using legal software to submit digital applications
Andrey Suslov/Shutterstock.com As of 30 November this year, applications into HM Land Registry are ‘...
DLUHC continues to support Local Planning Authorities to scale the adoption of digital citizen engagement tools
The PropTech Engagement Fund continues to build on its success as we launch the next round of fundin...
Insights from the Cyber Assessment Framework for Local Government pilot
In September 2022, the DLUHC Local Digital team kicked off a pilot with a cohort of councils to expl...
Digital by default – the day has arrived
HM Land Registry has hit a major milestone following the publication of our 2022+ Strategy: we are n...
The HM Land Registry portal redesign
Since it was launched in 2009, our customer portal has become the front door into HM Land Registry f...
Working in user-centred design at HM Land Registry
Why user-centred design is so important HM Land Registry records ownership changes for every registe...