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Stephen Brown talks to Silas J Lees, CEO of Wiggywam, about his 130 page white paper on the UK housing market and the 7 pledge manifesto behind the Maverick Movement. They dig into referral fees, the £5.42 billion agents lose every year in unclaimed commission, why 40% of first time buyers are too scared to start, and what it actually takes to become a Maverick.

00:00 Introducing Silas J Lees, CEO of Wiggywam
01:09 Silas's journey from estate agent to chartered surveyor to reformer
03:59 What actually makes a good estate agent
08:46 The £5.42 billion a year in unclaimed commission
10:36 Why estate agents have a reputation problem, and how to fix it 16:13 How the white paper and the 7 pledge manifesto came together 19:30 The problem with agents, conveyancers and brokers slagging each other off
20:05 The 7 pledges: referral fees, 6 to 8 week transactions and more 26:09 The £10 billion opportunity and the Maverick Movers Club
33:51 Case studies: from £12.5 million in new instructions to 8 week completions
35:49 What the Maverick Movement means in three sentences
37:07 How to actually become a Maverick
39:42 Why this has to be attacked from every angle, not just tech
42:56 Where to find Silas and Wiggywam

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