Introduction

Registering with WiggyWam takes minutes to complete as most of the information should already be available on your company website. The person responsible for registering your branch will create 2 profiles (one for themselves and the company profile).

WiggyWam is an interactive platform (like LinkedIn etc.) and therefore encourages all branch staff to register their free individual profiles: having a presence provides more opportunities to promote your agency, build and nurture relationships and generate leads.

Required sign-up information

Note: this mandatory detail populates multiple areas of WiggyWam including the Portal, your Marketplace listing and the Collaboration areas. You need to provide:

•Your profile picture
•User name (we advise a single string like 'TimothySmith' or 'CoastalEstateAgents’)
•Job title
•Branch name, address, telephone, mobile and email
•Website URL
•Branch logo
•A cover image (similar to Facebook, Twitter & LinkedIn)
•Company bio (copy from the About Us page from your website.)
•Any regulatory bodies & associations your agency is a member of i.e. ARLA

Step 1

WiggyWam has a quick access toolbar menu at the top of every page, click on Register (top right corner of toolbar) then select the Estate Agency Branch plan and click Subscribe Now



Step 2

Next click on Register for a New Account Today (make sure the details are correct, for example, if you were offered a free trial period the price should display a zero)



Step 3

Complete your profile details. Note: spaces are not allowed in username and a single string capitalising the first and last name looks good for agent profiles.

Step 4

The following fields are required because they populate multiple areas of WiggyWam including Portal, Marketplace and Collaboration areas and saves loads of time.

Step 5

A profile picture helps attract potential clients (a friendly face is more approachable than a logo or avatar). If your agency is active on social media we suggest using the same cover photo as you use on those channels for brand consistency.



Step 6

If your company does not exist in the dropdown list, add it to the Company Name field. If your branch is part of a chain you will be able to add your branch address so you are easily identifiable. Complete all remaining fields.



Step 7

Complete all address fields. Note: if your Town/City is missing from the list please let us know so we can add it – we will also update your profile with correct values.

Step 8

Please select one or more regulatory bodies or associations that your branch is an active member of. Note: if any are missing let us know so we can add it. 

In the future these will be automatically verified by those agencies.



Step 9

Make sure the order confirmation is correct, for example if you are taking advantage of a promotional offer make sure the invoice includes this, then click Check Out.

  
Step 10

You now need to select your preferred payment option. This MUST be completed in order for your account to be activated. You can cancel this subscription anytime via your Paypal dashboard.



Step 11

Visit your events on WiggyWam to check bookings, attendance etc. and view any questions, comments or poll results related to the viewing/property.

A discount code will be sent to the branch owner/manager. This can be used by your branch staff to setup their FREE profiles on WiggyWam. The steps for registration are the same up to Step 6 (they need to choose the Company name from the dropdown list - and NOT create a new one). This process will attach them to your branch. At the subscription screen Step 9 they will need to enter the discount code.

Step 12

When you first login, go to Marketplace and search for your listing. If any of the details are incorrect click on the cog to edit them. Your regulatory body memberships should also be visible top right of your page.



Step 13

Search WiggyWam existing members for anyone you know and send a connection request.  Once logged in, you can access the members area by clicking on the toolbar dropdown then selecting Members

Step 14

You can enter a keyword search, use the Advanced Search or use the Sort feature. Then click on Add As Contact and/or the Follow button.



Step 15

• Share WiggyWam across your social channels. Email colleagues, service providers, friends and family – invite them to register and connect with you.
• Invite clients to post reviews (these are visible on all your property listings).
• Start conversations: join discussion, post questions/support requests in the forums.
• Invite you current sellers into their property workspaces to update them on progress.

Step 16

Invite tenants to rental workspaces: these can be used to manage communications between letting agents and tenants. You can invite others to the rental workspace (e.g. landlords, maintenance/trades) or create separate  workspaces for each of those. You can also manually create workspaces for properties not currently on WiggyWam.

Step 17

Download the WiggyWam Tenant App. If you experience problems downloading or have any questions then email us. Be sure to send invites to prospective tenants to do the same:

  

Step 18

Email your portal feed provider to authorise uploading of your properties to WiggyWam. To save time you can copy and paste the following message into your email to them (please replace the text within the [ ] with your own).

Note: this message must be sent by the branch manager/owner.


To [Your provider's support team],

We have recently subscribed to www.wiggywam.co.uk, a new UK propertry platform and would like to have our properties automatically uploaded to them. Please accept this email as my authorisation to upload all [commercial and residential properties for sale or rent].

WiggyWam portal feed support contact details:

Name: WiggyWam Support Team
Email: support@wiggywam.co.uk
Website: wiggywam.co.uk
Tel: 01202 827737


WiggyWam have informed us that they will be in touch with you shortly regarding the setup for our branch.

Yours sincerely

[Your name]

If you need help with this please post a support request in our forums

Introduction

When a property is first listed on WiggyWam a workspace is automatically created under 'Collaboration - Workspaces' and automatically assigned to you (the selling agent). These workspaces are only visible to you and your invited members.

The Tasks menu includes 2 milestones and a set of tasks for both the buyer and seller’s side. As the selling agent, you can assign tasks to invited members (i.e. conveyancers). They will be able to change due dates and mark their own tasks as completed.

The selling agent can delete the generic milestones and tasks (if not applicable) and create new ones. Tasks can only be edited/deleted or marked as completed by the agent or the person they have been assigned to i.e. the conveyancer.

Key Benefits

• One platform to collaborate on all property transactions
• Invite only workspaces for every property listed for sale
• Task list: from offer through to handing over keys
• Check progress 24/7
• Instant update notifications to all parties
• Ask questions, view replies, join in discussions
• Share non-sensitive files

Step 1

Login to WiggyWam (you will automatically be sent to the Collaborate page) and click on the Workspaces then click on your property in either Residential Sales or Commercial Sales under Categories



Step 2

Click on Tasks in the workspace. You will see a set of generic tasks with future dates which you can change to suit. All tasks are automatically assigned to the selling agent (JoeBlogs in example) and can be deleted, edited or even re-assigned to any other workspace member.


Step 3

Next Invite Contacts to the workspace. Click on the 3 dots as shown in the image below. If a user is already registered and connected with you, click on Invite Contacts.

Step 4

If the user is already registered on WiggyWam but not one of your contacts, go to Members and select Add As Contact. Once they confirm connection you can use Invite Contact as at Step 3

Step 5

If a user in not registered on WiggyWam use the Invite Via Email and then add them as a Contact once they have registered as shown in Step 4



Step 6

Your contact will receive an invitation to join the workspace. They will need to click on   Accept Connection in the popup box after which they can access the workspace.

Step 7

Go back to Workspaces, select a property by clicking on its image. You should see 2 milestones: Seller Conveyancing Tasks and Buyer Conveyancing Tasks (you can edit, delete or create new milestones). Open to view the tasks



Step 8

To edit a task click on the dropdown then select Edit. If you don't see the dropdown you currently don't have permission to edit it - JoeBlogs does as he is currently assigned to this task.



Step 9

To assign the task to a different workspace member remove the current user from the search box then enter the username of the person you would like to assign.

  

Step 10

Now when you revisit the task list you will see it has been assigned to the new user.



Step 11

Now you and other workspace members can start collaborating. Familiarise yourself with the Timeline, the Announcements, Discussions and other areas.

If you need help with this please post a support request in our forums

 

Key Benefits

• One platform to collaborate on all property transactions
• Invite only workspaces for every property listed for sale
• Task list: from offer through to handing over keys
• Check progress 24/7
• Instant update notifications to all parties
• Ask questions, view replies, join in discussions
• Share non-sensitive files

Introduction

When a property is first listed on WiggyWam a workspace is automatically created under 'Collaboration - Workspaces' and automatically assigned to you (the selling agent). These workspaces are only visible to you and your invited members.

The Tasks menu includes 2 milestones and a set of tasks for both the buyer and seller’s side. As the selling agent, you can assign tasks to invited members (i.e. conveyancers). They will be able to change due dates and mark their own tasks as completed.

The selling agent can delete the generic milestones and tasks (if not applicable) and create new ones. Tasks can only be edited/deleted or marked as completed by the agent or the person they have been assigned to i.e. the conveyancer.

 

Step 1

Login to WiggyWam (you will automatically be sent to the Collaborate page) and click on the Workspaces then click on your property in either Residential Sales or Commercial Sales under Categories

Step 2

Click on Tasks in the workspace. You will see a set of generic tasks with future dates which you can change to suit. All tasks are automatically assigned to the selling agent (JoeBlogs in example) and can be deleted, edited or even re-assigned to any other workspace member.


Step 3

On import, Open House events are created automatically with the property image, description, address, date and time.

Step 4

Open House events will currently only display on the property listing (details page) if they are added via the agent’s CRM portal feed or via the Edit Property button on WiggyWam (visible to the listing agent on property details page). * If added directly via the Events section they will only be visible under Events and NOT on property listing details. *

* Note: the ability to add open house events to property listings direct from Events area is on our roadmap.

Step 5

Open house dates are displayed alongside property listing details. Users will be able to book attendance on one or more open house events by clicking on the link



Step 6

Agents will be notified instantly when users have booked to attend the open house event. They can view attendees via the Event.  Click on Attendees menu link to view attendee details.



Step 7

All parties will be able to communicate regarding the event via the event group’s discussion areas and will receive push notifications each time an update is posted



Step 8

You will also be able to view alerts when logged in to WiggyWam by clicking on the notification icon



Step 9

To use the Events App you need to Download and install it on your device. Note: this app can also be used for other events run by your agency (i.e. workshops, training) and can include paid ticket events.

  


Step 10

Open the app. Select an event from list then click Scan. Point your device at the attendee’s E-ticket (qrcode) to complete the check-in. If they don’t have an E-ticket click Search, then select their name to check them in.



Step 11

Visit your events on WiggyWam to check bookings, attendance etc. and view any questions, comments or poll results related to the viewing/property.




Step 12

You can send an invitation email to potential buyers/renters (with url link to your event). Or, use the invitation tools in your specific event.



Step 13

Polls are a quick way to obtain feedback from open house viewings. Click on More then select Polls. In the next screen click on Create New Poll



Step 14

Enter a question for the poll and populate it with options – if you want users to be able to select more than one option, check the box Allow Multiple Choices then click Create Poll



Step 15

All users who booked and attended the open house viewing will be able to see and complete the poll

If you need help with this please post a support request in our forums

 

Key Benefits

• One platform to collaborate on all property transactions
• Invite only workspaces for every property listed for sale
• Task list: from offer through to handing over keys
• Check progress 24/7
• Instant update notifications to all parties
• Ask questions, view replies, join in discussions
• Share non-sensitive files

Introduction

When a property is first listed on WiggyWam a workspace is automatically created under 'Collaboration - Workspaces' and automatically assigned to you (the selling agent). These workspaces are only visible to you and your invited members.

The Tasks menu includes 2 milestones and a set of tasks for both the buyer and seller’s side. As the selling agent, you can assign tasks to invited members (i.e. conveyancers). They will be able to change due dates and mark their own tasks as completed.

The selling agent can delete the generic milestones and tasks (if not applicable) and create new ones. Tasks can only be edited/deleted or marked as completed by the agent or the person they have been assigned to i.e. the conveyancer.

 

Step 1

Login to WiggyWam (you will automatically be sent to the Collaborate page) and click on the Workspaces then click on your property in either Residential Sales or Commercial Sales under Categories

Step 2

Click on Tasks in the workspace. You will see a set of generic tasks with future dates which you can change to suit. All tasks are automatically assigned to the selling agent (JoeBlogs in example) and can be deleted, edited or even re-assigned to any other workspace member.


Step 3

On import, Open House events are created automatically with the property image, description, address, date and time.

Step 4

Open House events will currently only display on the property listing (details page) if they are added via the agent’s CRM portal feed or via the Edit Property button on WiggyWam (visible to the listing agent on property details page). * If added directly via the Events section they will only be visible under Events and NOT on property listing details. *

* Note: the ability to add open house events to property listings direct from Events area is on our roadmap.

Step 5

Open house dates are displayed alongside property listing details. Users will be able to book attendance on one or more open house events by clicking on the link



Step 6

Agents will be notified instantly when users have booked to attend the open house event. They can view attendees via the Event.  Click on Attendees menu link to view attendee details.



Step 7

All parties will be able to communicate regarding the event via the event group’s discussion areas and will receive push notifications each time an update is posted



Step 8

You will also be able to view alerts when logged in to WiggyWam by clicking on the notification icon



Step 9

To use the Events App you need to Download and install it on your device. Note: this app can also be used for other events run by your agency (i.e. workshops, training) and can include paid ticket events.

  


Step 10

Open the app. Select an event from list then click Scan. Point your device at the attendee’s E-ticket (qrcode) to complete the check-in. If they don’t have an E-ticket click Search, then select their name to check them in.



Step 11

Visit your events on WiggyWam to check bookings, attendance etc. and view any questions, comments or poll results related to the viewing/property.




Step 12

You can send an invitation email to potential buyers/renters (with url link to your event). Or, use the invitation tools in your specific event.



Step 13

Polls are a quick way to obtain feedback from open house viewings. Click on More then select Polls. In the next screen click on Create New Poll



Step 14

Enter a question for the poll and populate it with options – if you want users to be able to select more than one option, check the box Allow Multiple Choices then click Create Poll



Step 15

All users who booked and attended the open house viewing will be able to see and complete the poll

If you need help with this please post a support request in our forums

 

Key Benefits

• One platform to collaborate on all property transactions
• Invite only workspaces for every property listed for sale
• Task list: from offer through to handing over keys
• Check progress 24/7
• Instant update notifications to all parties
• Ask questions, view replies, join in discussions
• Share non-sensitive files

Introduction

When a property is first listed on WiggyWam a workspace is automatically created under 'Collaboration - Workspaces' and automatically assigned to you (the selling agent). These workspaces are only visible to you and your invited members.

The Tasks menu includes 2 milestones and a set of tasks for both the buyer and seller’s side. As the selling agent, you can assign tasks to invited members (i.e. conveyancers). They will be able to change due dates and mark their own tasks as completed.

The selling agent can delete the generic milestones and tasks (if not applicable) and create new ones. Tasks can only be edited/deleted or marked as completed by the agent or the person they have been assigned to i.e. the conveyancer.

 

Step 1

Login to WiggyWam (you will automatically be sent to the Collaborate page) and click on the Workspaces then click on your property in either Residential Sales or Commercial Sales under Categories

Step 2

Click on Tasks in the workspace. You will see a set of generic tasks with future dates which you can change to suit. All tasks are automatically assigned to the selling agent (JoeBlogs in example) and can be deleted, edited or even re-assigned to any other workspace member.


Step 3

On import, Open House events are created automatically with the property image, description, address, date and time.

Step 4

Open House events will currently only display on the property listing (details page) if they are added via the agent’s CRM portal feed or via the Edit Property button on WiggyWam (visible to the listing agent on property details page). * If added directly via the Events section they will only be visible under Events and NOT on property listing details. *

* Note: the ability to add open house events to property listings direct from Events area is on our roadmap.

Step 5

Open house dates are displayed alongside property listing details. Users will be able to book attendance on one or more open house events by clicking on the link



Step 6

Agents will be notified instantly when users have booked to attend the open house event. They can view attendees via the Event.  Click on Attendees menu link to view attendee details.



Step 7

All parties will be able to communicate regarding the event via the event group’s discussion areas and will receive push notifications each time an update is posted



Step 8

You will also be able to view alerts when logged in to WiggyWam by clicking on the notification icon



Step 9

To use the Events App you need to Download and install it on your device. Note: this app can also be used for other events run by your agency (i.e. workshops, training) and can include paid ticket events.

  


Step 10

Open the app. Select an event from list then click Scan. Point your device at the attendee’s E-ticket (qrcode) to complete the check-in. If they don’t have an E-ticket click Search, then select their name to check them in.



Step 11

Visit your events on WiggyWam to check bookings, attendance etc. and view any questions, comments or poll results related to the viewing/property.




Step 12

You can send an invitation email to potential buyers/renters (with url link to your event). Or, use the invitation tools in your specific event.



Step 13

Polls are a quick way to obtain feedback from open house viewings. Click on More then select Polls. In the next screen click on Create New Poll



Step 14

Enter a question for the poll and populate it with options – if you want users to be able to select more than one option, check the box Allow Multiple Choices then click Create Poll



Step 15

All users who booked and attended the open house viewing will be able to see and complete the poll

If you need help with this please post a support request in our forums

 

Key Benefits

• One platform to collaborate on all property transactions
• Invite only workspaces for every property listed for sale
• Task list: from offer through to handing over keys
• Check progress 24/7
• Instant update notifications to all parties
• Ask questions, view replies, join in discussions
• Share non-sensitive files

Introduction

When a property is first listed on WiggyWam a workspace is automatically created under 'Collaboration - Workspaces' and automatically assigned to you (the selling agent). These workspaces are only visible to you and your invited members.

The Tasks menu includes 2 milestones and a set of tasks for both the buyer and seller’s side. As the selling agent, you can assign tasks to invited members (i.e. conveyancers). They will be able to change due dates and mark their own tasks as completed.

The selling agent can delete the generic milestones and tasks (if not applicable) and create new ones. Tasks can only be edited/deleted or marked as completed by the agent or the person they have been assigned to i.e. the conveyancer.

 

Step 1

Login to WiggyWam (you will automatically be sent to the Collaborate page) and click on the Workspaces then click on your property in either Residential Sales or Commercial Sales under Categories

Step 2

Click on Tasks in the workspace. You will see a set of generic tasks with future dates which you can change to suit. All tasks are automatically assigned to the selling agent (JoeBlogs in example) and can be deleted, edited or even re-assigned to any other workspace member.


Step 3

On import, Open House events are created automatically with the property image, description, address, date and time.

Step 4

Open House events will currently only display on the property listing (details page) if they are added via the agent’s CRM portal feed or via the Edit Property button on WiggyWam (visible to the listing agent on property details page). * If added directly via the Events section they will only be visible under Events and NOT on property listing details. *

* Note: the ability to add open house events to property listings direct from Events area is on our roadmap.

Step 5

Open house dates are displayed alongside property listing details. Users will be able to book attendance on one or more open house events by clicking on the link



Step 6

Agents will be notified instantly when users have booked to attend the open house event. They can view attendees via the Event.  Click on Attendees menu link to view attendee details.



Step 7

All parties will be able to communicate regarding the event via the event group’s discussion areas and will receive push notifications each time an update is posted



Step 8

You will also be able to view alerts when logged in to WiggyWam by clicking on the notification icon



Step 9

To use the Events App you need to Download and install it on your device. Note: this app can also be used for other events run by your agency (i.e. workshops, training) and can include paid ticket events.

  


Step 10

Open the app. Select an event from list then click Scan. Point your device at the attendee’s E-ticket (qrcode) to complete the check-in. If they don’t have an E-ticket click Search, then select their name to check them in.



Step 11

Visit your events on WiggyWam to check bookings, attendance etc. and view any questions, comments or poll results related to the viewing/property.




Step 12

You can send an invitation email to potential buyers/renters (with url link to your event). Or, use the invitation tools in your specific event.



Step 13

Polls are a quick way to obtain feedback from open house viewings. Click on More then select Polls. In the next screen click on Create New Poll



Step 14

Enter a question for the poll and populate it with options – if you want users to be able to select more than one option, check the box Allow Multiple Choices then click Create Poll



Step 15

All users who booked and attended the open house viewing will be able to see and complete the poll

If you need help with this please post a support request in our forums

 

Key Benefits

• One platform to collaborate on all property transactions
• Invite only workspaces for every property listed for sale
• Task list: from offer through to handing over keys
• Check progress 24/7
• Instant update notifications to all parties
• Ask questions, view replies, join in discussions
• Share non-sensitive files

Introduction

When a property is first listed on WiggyWam a workspace is automatically created under 'Collaboration - Workspaces' and automatically assigned to you (the selling agent). These workspaces are only visible to you and your invited members.

The Tasks menu includes 2 milestones and a set of tasks for both the buyer and seller’s side. As the selling agent, you can assign tasks to invited members (i.e. conveyancers). They will be able to change due dates and mark their own tasks as completed.

The selling agent can delete the generic milestones and tasks (if not applicable) and create new ones. Tasks can only be edited/deleted or marked as completed by the agent or the person they have been assigned to i.e. the conveyancer.

 

Step 1

Login to WiggyWam (you will automatically be sent to the Collaborate page) and click on the Workspaces then click on your property in either Residential Sales or Commercial Sales under Categories

Step 2

Click on Tasks in the workspace. You will see a set of generic tasks with future dates which you can change to suit. All tasks are automatically assigned to the selling agent (JoeBlogs in example) and can be deleted, edited or even re-assigned to any other workspace member.


Step 3

On import, Open House events are created automatically with the property image, description, address, date and time.

Step 4

Open House events will currently only display on the property listing (details page) if they are added via the agent’s CRM portal feed or via the Edit Property button on WiggyWam (visible to the listing agent on property details page). * If added directly via the Events section they will only be visible under Events and NOT on property listing details. *

* Note: the ability to add open house events to property listings direct from Events area is on our roadmap.

Step 5

Open house dates are displayed alongside property listing details. Users will be able to book attendance on one or more open house events by clicking on the link



Step 6

Agents will be notified instantly when users have booked to attend the open house event. They can view attendees via the Event.  Click on Attendees menu link to view attendee details.



Step 7

All parties will be able to communicate regarding the event via the event group’s discussion areas and will receive push notifications each time an update is posted



Step 8

You will also be able to view alerts when logged in to WiggyWam by clicking on the notification icon



Step 9

To use the Events App you need to Download and install it on your device. Note: this app can also be used for other events run by your agency (i.e. workshops, training) and can include paid ticket events.

  


Step 10

Open the app. Select an event from list then click Scan. Point your device at the attendee’s E-ticket (qrcode) to complete the check-in. If they don’t have an E-ticket click Search, then select their name to check them in.



Step 11

Visit your events on WiggyWam to check bookings, attendance etc. and view any questions, comments or poll results related to the viewing/property.




Step 12

You can send an invitation email to potential buyers/renters (with url link to your event). Or, use the invitation tools in your specific event.



Step 13

Polls are a quick way to obtain feedback from open house viewings. Click on More then select Polls. In the next screen click on Create New Poll



Step 14

Enter a question for the poll and populate it with options – if you want users to be able to select more than one option, check the box Allow Multiple Choices then click Create Poll



Step 15

All users who booked and attended the open house viewing will be able to see and complete the poll

If you need help with this please post a support request in our forums

 

Key Benefits

• One platform to collaborate on all property transactions
• Invite only workspaces for every property listed for sale
• Task list: from offer through to handing over keys
• Check progress 24/7
• Instant update notifications to all parties
• Ask questions, view replies, join in discussions
• Share non-sensitive files

Introduction

When a property is first listed on WiggyWam a workspace is automatically created under 'Collaboration - Workspaces' and automatically assigned to you (the selling agent). These workspaces are only visible to you and your invited members.

The Tasks menu includes 2 milestones and a set of tasks for both the buyer and seller’s side. As the selling agent, you can assign tasks to invited members (i.e. conveyancers). They will be able to change due dates and mark their own tasks as completed.

The selling agent can delete the generic milestones and tasks (if not applicable) and create new ones. Tasks can only be edited/deleted or marked as completed by the agent or the person they have been assigned to i.e. the conveyancer.

 

Step 1

Login to WiggyWam (you will automatically be sent to the Collaborate page) and click on the Workspaces then click on your property in either Residential Sales or Commercial Sales under Categories

Step 2

Click on Tasks in the workspace. You will see a set of generic tasks with future dates which you can change to suit. All tasks are automatically assigned to the selling agent (JoeBlogs in example) and can be deleted, edited or even re-assigned to any other workspace member.


Step 3

On import, Open House events are created automatically with the property image, description, address, date and time.

Step 4

Open House events will currently only display on the property listing (details page) if they are added via the agent’s CRM portal feed or via the Edit Property button on WiggyWam (visible to the listing agent on property details page). * If added directly via the Events section they will only be visible under Events and NOT on property listing details. *

* Note: the ability to add open house events to property listings direct from Events area is on our roadmap.

Step 5

Open house dates are displayed alongside property listing details. Users will be able to book attendance on one or more open house events by clicking on the link



Step 6

Agents will be notified instantly when users have booked to attend the open house event. They can view attendees via the Event.  Click on Attendees menu link to view attendee details.



Step 7

All parties will be able to communicate regarding the event via the event group’s discussion areas and will receive push notifications each time an update is posted



Step 8

You will also be able to view alerts when logged in to WiggyWam by clicking on the notification icon



Step 9

To use the Events App you need to Download and install it on your device. Note: this app can also be used for other events run by your agency (i.e. workshops, training) and can include paid ticket events.

  


Step 10

Open the app. Select an event from list then click Scan. Point your device at the attendee’s E-ticket (qrcode) to complete the check-in. If they don’t have an E-ticket click Search, then select their name to check them in.



Step 11

Visit your events on WiggyWam to check bookings, attendance etc. and view any questions, comments or poll results related to the viewing/property.




Step 12

You can send an invitation email to potential buyers/renters (with url link to your event). Or, use the invitation tools in your specific event.



Step 13

Polls are a quick way to obtain feedback from open house viewings. Click on More then select Polls. In the next screen click on Create New Poll



Step 14

Enter a question for the poll and populate it with options – if you want users to be able to select more than one option, check the box Allow Multiple Choices then click Create Poll



Step 15

All users who booked and attended the open house viewing will be able to see and complete the poll

If you need help with this please post a support request in our forums

 

Key Benefits

• Saves agents and sellers time
• Know in advance who is attending
• Ask & answer questions in event’s group area
• Create event feedback polls
• Check-in attendees with free events app
• Build lead lists from attendees/ non-attendees

Introduction

Open house events are becoming increasingly popular in the UK. Agents can list unlimited open house events (included recurring and future events). Users can book attendance in advance and will automatically receive an E-ticket which they can print (or present on their device). If no ticket is presented agents can still check them in via the app.

Step 1

Open House events can be created manually, or automatically from the agent’s CRM system (if the provider includes dates/time details in portal feed upload).



Step 2

The CRM provider needs to add 2 custom fields to capture start/end date/times and include these in their portal upload file with the tag: <inspectionTimes> - structured as shown in the image.



Step 3

On import, Open House events are created automatically with the property image, description, address, date and time.

Step 4

Open House events will currently only display on the property listing (details page) if they are added via the agent’s CRM portal feed or via the Edit Property button on WiggyWam (visible to the listing agent on property details page). * If added directly via the Events section they will only be visible under Events and NOT on property listing details. *

* Note: the ability to add open house events to property listings direct from Events area is on our roadmap.

Step 5

Open house dates are displayed alongside property listing details. Users will be able to book attendance on one or more open house events by clicking on the link



Step 6

Agents will be notified instantly when users have booked to attend the open house event. They can view attendees via the Event.  Click on Attendees menu link to view attendee details.



Step 7

All parties will be able to communicate regarding the event via the event group’s discussion areas and will receive push notifications each time an update is posted



Step 8

You will also be able to view alerts when logged in to WiggyWam by clicking on the notification icon



Step 9

To use the Events App you need to Download and install it on your device. Note: this app can also be used for other events run by your agency (i.e. workshops, training) and can include paid ticket events.

  


Step 10

Open the app. Select an event from list then click Scan. Point your device at the attendee’s E-ticket (qrcode) to complete the check-in. If they don’t have an E-ticket click Search, then select their name to check them in.



Step 11

Visit your events on WiggyWam to check bookings, attendance etc. and view any questions, comments or poll results related to the viewing/property.




Step 12

You can send an invitation email to potential buyers/renters (with url link to your event). Or, use the invitation tools in your specific event.



Step 13

Polls are a quick way to obtain feedback from open house viewings. Click on More then select Polls. In the next screen click on Create New Poll



Step 14

Enter a question for the poll and populate it with options – if you want users to be able to select more than one option, check the box Allow Multiple Choices then click Create Poll



Step 15

All users who booked and attended the open house viewing will be able to see and complete the poll

If you need help with this please post a support request in our forums

 

Key Benefits

• One platform to collaborate on all property transactions
• Invite only workspaces for every property listed for sale
• Task list: from offer through to handing over keys
• Check progress 24/7
• Instant update notifications to all parties
• Ask questions, view replies, join in discussions
• Share non-sensitive files

Introduction

When a property is first listed on WiggyWam a workspace is automatically created under 'Collaboration - Workspaces' and automatically assigned to you (the selling agent). These workspaces are only visible to you and your invited members.

The Tasks menu includes 2 milestones and a set of tasks for both the buyer and seller’s side. As the selling agent, you can assign tasks to invited members (i.e. conveyancers). They will be able to change due dates and mark their own tasks as completed.

The selling agent can delete the generic milestones and tasks (if not applicable) and create new ones. Tasks can only be edited/deleted or marked as completed by the agent or the person they have been assigned to i.e. the conveyancer.

 

Step 1

Login to WiggyWam (you will automatically be sent to the Collaborate page) and click on the Workspaces then click on your property in either Residential Sales or Commercial Sales under Categories

Step 2

Click on Tasks in the workspace. You will see a set of generic tasks with future dates which you can change to suit. All tasks are automatically assigned to the selling agent (JoeBlogs in example) and can be deleted, edited or even re-assigned to any other workspace member.


Step 3

On import, Open House events are created automatically with the property image, description, address, date and time.

Step 4

Open House events will currently only display on the property listing (details page) if they are added via the agent’s CRM portal feed or via the Edit Property button on WiggyWam (visible to the listing agent on property details page). * If added directly via the Events section they will only be visible under Events and NOT on property listing details. *

* Note: the ability to add open house events to property listings direct from Events area is on our roadmap.

Step 5

Open house dates are displayed alongside property listing details. Users will be able to book attendance on one or more open house events by clicking on the link



Step 6

Agents will be notified instantly when users have booked to attend the open house event. They can view attendees via the Event.  Click on Attendees menu link to view attendee details.



Step 7

All parties will be able to communicate regarding the event via the event group’s discussion areas and will receive push notifications each time an update is posted



Step 8

You will also be able to view alerts when logged in to WiggyWam by clicking on the notification icon



Step 9

To use the Events App you need to Download and install it on your device. Note: this app can also be used for other events run by your agency (i.e. workshops, training) and can include paid ticket events.

  


Step 10

Open the app. Select an event from list then click Scan. Point your device at the attendee’s E-ticket (qrcode) to complete the check-in. If they don’t have an E-ticket click Search, then select their name to check them in.



Step 11

Visit your events on WiggyWam to check bookings, attendance etc. and view any questions, comments or poll results related to the viewing/property.




Step 12

You can send an invitation email to potential buyers/renters (with url link to your event). Or, use the invitation tools in your specific event.



Step 13

Polls are a quick way to obtain feedback from open house viewings. Click on More then select Polls. In the next screen click on Create New Poll



Step 14

Enter a question for the poll and populate it with options – if you want users to be able to select more than one option, check the box Allow Multiple Choices then click Create Poll



Step 15

All users who booked and attended the open house viewing will be able to see and complete the poll

If you need help with this please post a support request in our forums