This Thursday, 22nd May at 10:00 AM, Property Quorum returns with a bold new episode titled “Who Needs Their Guidance Anyway? – We Can Work It Out.” With the recent withdrawal of the National Trading Standards’ Material Information guidance, the property sector finds itself in uncharted territory — and the implications are far-reaching.

To tackle the big questions and dive into the legal and operational grey areas now emerging, host Gareth Wax and co-host Hamish McLay are joined by returning guests Juliet Baboolal and Chris Gilsenan, both of whom bring extensive experience and insight into compliance, law, and property regulation. Also joining the panel is Rowan Waller, known to many as The Property Pen, offering the on-the-ground view that only a working agent can deliver.

The withdrawal of the Material Information guidance has left many agents uncertain. What does this mean for property listings? How much information is now “enough,” and who decides? Will we see a return to inconsistent practices, or is this a chance for the industry to reset expectations and re-establish standards on its own terms?

This episode of Property Quorum promises to go beyond surface-level commentary. Expect a deep dive into:

What the withdrawal actually means in legal terms.


How estate and letting agents should now approach property listings.


Whether consumer protection has been strengthened or weakened.


What agents can do to protect themselves and their clients in this grey period.


The conversation is bound to spark debate, particularly around whether this marks a move towards deregulation or simply exposes a regulatory gap that must be filled — either by government or by the industry itself.

Juliet Baboolal brings her trademark clarity to what is, for many, a confusing regulatory shift. With legal insight and practical guidance, she outlines how agents might interpret this sudden change — and where the risks now lie.

Chris Gilsenan, with his extensive compliance background, unpacks how standards might evolve in the absence of formal guidance. Should agents take a cautious approach, or is this a moment to challenge over-regulation?

And Rowan Waller, representing the voice of agents on the frontline, brings a refreshing practicality. His view: while some may welcome the absence of prescriptive rules, the uncertainty could leave agents exposed — both to legal risk and reputational damage.

For anyone working in the UK property market — from solo agents to agency groups and compliance officers — this episode is a must-listen. It explores not just the “what” of the guidance withdrawal, but the “what next?” for professionals trying to navigate their obligations and maintain trust with clients.

As always, Property Quorum blends sharp insight with grounded, real-world experience. Whether you’re deeply embedded in property compliance or just want to understand how this affects your day-to-day operations, this episode will leave you better informed — and perhaps even a little opinionated.

📍 Don’t miss it: Thursday, 22nd May at 10:00 AM.
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